Healthy Heat Pump, Happy Home

🌿 Welcome to AirCare – Your Partner in Healthier Homes

We know Kiwis rely on their heat pumps year-round—keeping warm in winter and cool in summer—so it’s essential they’re running at their absolute best.

That’s why we offer one of New Zealand’s most competitive and high-quality heat pump cleaning services. Our goal is simple: to ensure your system performs efficiently without compromising the air you and your family breathe.

Read on to find out why a thorough heat pump clean is crucial for your well-being and exactly how we can help.

  • ✅ Why Cleaning Your Heat Pump Is Essential

    Regular heat pump cleaning isn’t just a nice-to-have—it’s key to maintaining efficiency, air quality, and long-term performance in your home.

    ⚡ Improves Energy Efficiency & Lowers Power Bills

    Over time, dust and debris build up on coils and filters, restricting airflow. This forces your heat pump to work harder, increasing energy consumption and driving up your power costs. A clean system runs more efficiently and helps keep bills down.

    🌿 Enhances Indoor Air Quality

    Heat pumps can accumulate mould, bacteria, and dust within filters and internal components. Without proper cleaning, these contaminants are circulated throughout your home. Regular servicing is especially important for households with allergies or asthma.

    🔧 Extends the Lifespan of Your Unit

    A professional clean helps reduce strain on internal parts, preventing unnecessary wear and tear. This can significantly extend the life of your heat pump and delay the need for replacement.

    🛠 Prevents Breakdowns & Costly Repairs

    Built-up dirt can lead to overheating and component failure. Routine maintenance reduces the risk of unexpected breakdowns and helps you avoid expensive repair bills.

    🌬 Eliminates Unpleasant Odours

    A dirty or mouldy heat pump can produce musty, unpleasant smells. These odours won’t disappear on their own—only a thorough professional clean can fully remove them.

    📅 Recommended Maintenance Schedule

    DIY Maintenance:

    • Clean or vacuum air filters every 4–12 weeks

    Professional Service:

    • Book a deep clean annually to properly clean internal coils, fan barrel, and drip tray

    (Source: Consumer NZ)

    Regular maintenance keeps your system efficient, your air clean, and your home comfortable all year round.

At AirCare, we're about more than cleaning heat pumps. We're creating a complete customer experience. From the first phone call to the final service check, our goal is to provide comfort, care, professionalism, and peace of mind. We want every customer to feel valued, informed, and confident that their home and air quality are in the best hands.

Our Services

  • 🔧 Comprehensive Heat Pump Clean & Service

    Give your heat pump the care it deserves with a thorough, professional clean of both indoor and outdoor units.

    Our service removes built-up dust, debris, and hidden contaminants from the internal coil (element), ensuring the air circulating in your home stays clean, fresh, and healthy.

    ✅ What’s included:

    • Full clean of indoor unit (deep internal clean)

    • External unit refresh and inspection

    • Removal of debris and buildup affecting performance

    • Improved airflow and air quality

    ⏱ Service time: Up to 60 minutes
    💲 Price: $109 (first heat pump)

    ➕ Additional heat pumps: $99 each

    Enjoy better performance, cleaner air, and peace of mind knowing your heat pump is running at its best.

  • 🛡️ Permasafe™ Long-Term Antimicrobial Protection

    We use Permasafe’s professionally applied antimicrobial treatment to deliver long-lasting protection for your heat pump and indoor air quality.

    This advanced solution works continuously to eliminate up to 99.999% of harmful microbes, including:

    • Bacteria and viruses

    • Mould and mildew

    • Fungi and algae

    • Odour-causing contaminants

    • Common allergens

    ✅ Long-lasting protection helps keep your system cleaner for longer—supporting healthier air and improved performance between services.

    Creates an invisible barrier on surfaces that continuously inhibits the growth and spread of microorganisms, including bacteria, mold, mildew, fungi and algae for 3 months.

    Makes treated heat pump system surfaces antimicrobial, including evaporators, piping, condensate drain pans and even system air filters, grills, vents and thermostats.

    Benefits every person and pet that lives, works or breathes in an environment serviced by a PermaSafe treated heat pump system.

    A single application keeps treated heat pump system and ductwork surfaces antimicrobially protected and free from mould, mildew, fungi, algae, bacteria, other microbial contamination, and odours for 12 months.

    Up to 90minutes Price - $139

  • 🧼 Advanced Mould Treatment & Deep Clean

    This specialist service is only recommended when our technicians detect clear signs of mould inside your heat pump. If there’s evidence of a deeper issue beneath the surface, we’ll upgrade your service to ensure the problem is treated properly at its source.

    Building on our comprehensive deep clean, this service includes a more intensive inspection and treatment process to fully remove mould from within the unit.

    ✅ What’s included:

    • Everything in our full deep clean service

    • Detailed inspection to locate hidden mould

    • Advanced mould removal from internal components

    • Application of Permasafe™ Mould Protection to help prevent regrowth

    🌿 This treatment is ideal for:

    • Protecting your indoor air quality

    • Eliminating unpleasant odours

    • Ensuring mould doesn’t return prematurely

    ⏱ Service time: Up to 2 hours
    💲 Price: $189

    Enjoy cleaner, healthier air and peace of mind knowing your heat pump is thoroughly treated and protected.

  • 🏢 Commercial Heat Pump Clean & Service

    Our comprehensive commercial heat pump clean is designed to service both indoor and outdoor units, with extra care taken to accommodate the added complexity of commercial environments.

    We go beyond a standard clean by applying our industry-leading Deep Clean +PLUS service, helping protect both your heat pump system and your people.

    ✅ What’s included:

    • Full internal and external unit cleaning

    • Designed for commercial systems and environments

    • Protection against mould, bacteria, and airborne contaminants

    🏥 Suitable for:

    • Shops and retail spaces

    • Medical centres

    • Schools and childcare facilities

    • Factories and industrial sites

    📞 Site Assessment & Quote

    Every commercial space is different. For an accurate quote and site assessment, contact:

    ⏱ Service price: From $129

    Protect your workforce, maintain cleaner air, and ensure your systems operate at peak performance with AirCare’s professional commercial service.

  • 🌬️ Ducted Heat Pump Deep Clean

    Our standard Deep Clean service, enhanced with additional time and detail to properly service ducted systems.

    We thoroughly inspect and clean the ducting to remove hidden dust, debris, mould, and any unwanted build-up—helping protect both your heat pump and the air circulating through your home or workplace.

    ✅ What’s included:

    • Full deep clean of the filters

    • Detailed ducting inspection

    • Removal of dust, debris, and contaminants

    🌿 Ideal for ensuring your entire system—not just the unit—is clean and performing at its best.

    ⏱ Service time: Approx. 1 hour
    💲 Price: $109

  • 🌬️ HRV and BETTER VENT Filter Replacement

    Our technicians can supply and install a new filter for your HRV or BetterVent ventilation system, helping maintain clean, healthy air throughout your home.

    Regular filter replacement is essential to keep your system performing at its best. We recommend replacing filters every 2 years to ensure optimal airflow and effective filtration.

    ✅ Benefits of replacing your filter:

    • Removes dust, mould spores, and bacteria

    • Improves indoor air quality

    • Keeps your system running efficiently

    • Reduces strain on the ventilation unit

    $179 or the first filter and $109 for the second and subsequent filters (price inc GST)

  • 🏠 DVS and DRIVAIRE Filter Replacement Service

    Don’t struggle climbing into your roof space—leave it to the professionals. Our experienced technicians will safely and efficiently replace your DVS filter, saving you time, effort, and hassle.

    A fresh filter helps ensure proper airflow and even distribution of warmth throughout your home in winter, while keeping your indoor air clean and well-circulated all year round.

    ✅ Why replace your filter?

    • Improves airflow and system performance

    • Helps maintain clean, healthy air

    • Removes dust, mould spores, and bacteria

    • Supports energy efficiency and comfort

    💲 Pricing (incl. GST):

    • $119 – First filter

    • $99 – Each additional filter

  • I🌬️ SmartVent Filter Replacement Service

    Invested in a SmartVent system? Make sure you’re getting the performance you paid for.

    Running with an old or clogged filter reduces air quality and system efficiency—so don’t let outdated filtration undo the benefits of your setup. Our team will quickly and professionally replace your filter, restoring both air quality and system performance with zero hassle.

    ✅ What you get:

    • Fast, professional filter replacement

    • Improved airflow and system efficiency

    • Removal of dust, allergens, and airborne contaminants

    • Clean, fresh air circulating throughout your home

    ⏱ Service time: Approx. 1 hour
    💲 Price: $199

    Protect your investment, breathe better, and keep your SmartVent system running at its best.

BOOK HERE

We service all of Christchurch and the surrounding areas

Hear From Our Customers

  • Michael

    Aaron’s customer service, courtesy, cleanliness, and attention to detail were absolutely impeccable. The actual cleaning work was flawless, but what really stood out to me was the care he took inside our home. Anything that had to be moved was put back exactly where it was, and there was no mess left behind.

    That might sound simple, and it should be a basic part of the job, but in our experience it is very rare. Coming from an industry where we prided ourselves on exceptional customer service, it is genuinely refreshing to see that same standard in return. I cannot compliment him enough on how well the job was handled — not just the cleaning itself, but the person, the attitude, and the respect shown for our home.

    The only disappointment we have is that we did not find you sooner.

    Please pass on our thanks to him, and if there is a bonus jar, performance note, gold star, or whatever the AirCare equivalent is, he has well and truly earned it.

  • Shar

    I want to give my thanks and compliments to Roz and the team at AirCare. Excellent, professional service, friendly in their approach, knowledgeable, answered all questions, gave advice. Took the time to explain things to me. Also left everything superbly clean and tidy on finishing the job, including the area around and below the heatpump. Definitely recommending to others!!

    Thank you!

  • Julie

    Just wanted to thank you for your excellent service. Thanks for fitting me in so quickly and thanks for the great job Max did. I don’t think the heat pump had been serviced in ages, if ever, and he has made it look as good as new.

    Many thanks,

    Julie

  • Colin

    Just had my heat pump cleaned by Max arrived on time,very polite cleaned up after and left no mess very pleased and would certainly recommend this company and will use them again.

    Cheers Colin

  • Rose

    Brilliant and reasonably priced!

  • Peter

    Hello AirCare, we engaged your company to service our heat pump at our home. I would just like to commend you on the outstanding service rendered by your service tech. Given the state the heatpump in our newly purchased home was in I can only imagine the level of skill and effort needed to have it looking like it is now. A very good job, well done. Many thanks

  • Grenadair Rent Shop

    Rosalind and her team are true professionals - we engaged with them approximately a year ago to maintain and clean the heat pumps in our rental portfolio and our whole team has only good things to say. Their pricing model is simple and effective, they always have a solution for a tricky situation and go above and beyond for their clients. We're lucky to have them looking after us, our owners and tenants heating systems. goes here

  • Chris

    These guys are awesome. Great prices and their techs are fabulous. Very thorough with my Clean and service. Then came back to do a mould extraction.

  • Brendon

    Maxwell serviced our machine, he was professional and very thorough. He carefully talked us through what needed doing to clarify our expectations before he went ahead and while it cost a bit more (this was clarified also) we were very pleased with the results! goes here

  • Matt

    Rosalind and her team come very highly recommend, prompt on time excellent service would recommend using these guys for your next Heatpump services goes here

  • William

    Maxwell was on time explained what he was doing took his time and did a great job .
    100 % better then the last person we had .
    Thanks Maxwell will recommend you to others .
    Good luck, cheers William

  • Amy

    I've been dealing with Ros,Max and the team for 3 years so helpful. Going from a house fire to a heat pump is different but this team has been helpful.
    I'm very thankful Ros reached out to me today as I was very confused with multiple phone calls from airify the change over ( didn't read the emails and phone calls were very confusing) once Ros called me it was very clear what was happening I'm glad to be back with Ros and the team.
    such a friendly and honest team. love dealing with them. thanks again

  • Christine

    Hi Ros

    Just a wee note to say we'll done Aaron.

    I was out, and forgot about him coming despite my diary reminding me this morning. My neighbour found him, let him in and he professionally checked with her on a couple of things. He did the job, left everything perfect, managed my wonky slatted  cover on the outside part. He was just finishing as I arrived home so we had a big chat.

    You have a wholesome representative there. A good bloke!!!! Well done. 

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